Privacy Policy

Who are we?

The data controller in respect of this website is Louise Ramage: info@forgecottage.co.uk

Collection of personal information

The following types of personal information may be collected, stored and used:

  • Information about your computer, including your IP address, geographic location, browser type and version, and operating system
  • Information about your visits to and use of this website including the referring source, length of visit, page views, and website navigation paths
  • Information such as your name and email address, which you provide to us
  • Information contained in any communications you send to us by email or on our website, including their content and metadata;
  • Any other personal information you provide to us.

Use of your personal information

Personal information provided to us through our website will be used for the purposes described in this policy or on the relevant site pages. We may use your personal information to:

  • Contact you
  • Administer our website and business
  • Maintaining the security of our website and preventing fraud

Without your express consent, we will not provide your personal information to third parties for their direct marketing or that of other third parties.

Disclosure of your personal information

We may disclose your personal information:

  • To the extent that we are required to do so by law
  • In the context of any current or future legal proceedings
  • To establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
  • To anyone whom we reasonably believe to be part of a court or other competent authority for the disclosure of such personal information if, in our opinion, such court or authority would be likely to require disclosure of such personal information.
  • Except as provided in this policy, we will not share your personal information with third parties.

Retention of your personal information

This Section details our data retention policies and procedures, designed to help us comply with our legal obligations regarding the retention and deletion of personal information.

Personal information that we process for any purpose is not kept longer than necessary for that purpose or those purposes (2 years).

Notwithstanding the other provisions of this Section, we will maintain documents (including electronic documents) containing personal data:

  • To the extent that we are required to do so by law
  • If we believe the documents may be relevant to any pending or potential legal proceedings
  • To establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of your personal information

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

You acknowledge that the transmission of information over the internet is inherently insecure, and that we cannot guarantee the security of your data sent over the internet.

Cookies

A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be “persistent” or “session”: a persistent cookie is stored by the browser and remains valid until its expiry date, unless deleted by the user before this expiry date; as for a session cookie, it expires at the end of the user session, when the browser is closed. Cookies generally do not contain any information that personally identifies a user, but the personal information we store about you may be linked to information stored in cookies and obtained by cookies. We only use session cookies and persistent cookies on our website.

Most browsers allow you to refuse or accept cookies.